Privacy Policy

Last updated: March 2026

Alexa's Cleaning Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.alexascleaningplacerville.com or use our cleaning services.

Information We Collect

We may collect the following types of personal information when you contact us, request a quote, or book a service:

• Name
• Email address
• Phone number
• Home or business address
• Service preferences and scheduling details
• Any additional information you choose to share with us directly

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and deliver cleaning services
• Communicate with you about appointments, updates, and follow ups
• Improve our services and customer experience
• Send occasional promotions or service reminders, if you have opted in

We will never sell your personal information. Your data is used solely to serve you better.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential
• When required by law or to comply with a legal process
• To protect the rights, property, or safety of Alexa's Cleaning Services, our customers, or others

Data Security

We take reasonable precautions to protect your personal information. Our website uses industry standard security measures to safeguard data transmitted online. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

Your Rights

As a California resident, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of promotional communications at any time
• Know whether your personal information is being sold (it is not)

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.